Monday - Friday, 8:00 a.m. to 4:30 p.m.
After hours: This phone number relays messages to staff members off-site. Leaving a voice mail message is the surest way to get attention for an urgent problem.
An email to this address automatically creates a ticket in our request tracking (RT) system. Your message will be seen by the entire IT staff.
Please provide a detailed description the subject line to aid in routing your request.
|You can access "RT" to monitor your request ticket's progress.
Log in using your email address as a username. If you do not have a password, e-mail us to request one.
Sunday - Monday, 6 a.m. to 1 a.m.
The Department of Information Technology (DoIT) maintains a Help Desk with OUTAGE information. They might be able to assist you with problems related to the Campus Network or any other UW system or application.
If you contact them, and also want Waisman IT's assistance, please provide us with your CASE NUMBER.