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Please contact any of us with your questions and concerns about computing services here at the Waisman Center. For the best service, please send a message with a descriptive subject to help@waisman.wisc.edu that describes your problem. Include any error message that may be useful. A ticket will then be opened in our automated request tracking system and the best person to handle the problem will respond.
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Heather Asplund: Room 245, Phone: 890-1000, E-mail: Asplund@Waisman.Wisc.Edu First call, helpdesk coordination, hardware and software installation, troubleshooting |
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Dan Heindl: Room 216, Phone: 263-5937, E-mail: Heindl@Waisman.Wisc.Edu Computer purchases, imaging and configuration, repair and warranty assistance, data recovery, network infrastructure, troubleshooting |
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Carl Karcher: Room 227, Phone: 263-5896, E-mail: Karcher@Waisman.Wisc.Edu Network/server/SAN administration, infrastructure management, network services, data storage, security |
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Douglas Swiggum: Room 241, Phone: 263-3467, E-mail: Swiggum@Waisman.Wisc.Edu System administration, help services management, network services, data storage, client configuration, security |
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David Wilson: Room 446, Phone: 263-5899, E-mail: DWilson@Waisman.Wisc.Edu Applications programming, database and research model design, web page programming, core services accounting |
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Samuel Drews: Room 245, Phone: 263-3117, E-mail: Drews@Waisman.Wisc.Edu General help, hardware and software installation, web and e-mail issues |
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Alex Krezminski: Room 245, Phone: 263-3117, E-mail: Krezminski@Waisman.Wisc.Edu General help, hardware and software installation, web and e-mail issues |